When We Are Rejecting The Approval Process, the Status Is Not Changing. (Doc ID 2204703.1)

Last updated on NOVEMBER 16, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

When we are rejecting the approval process the status is not changing.


ERROR
-----------------------
Invalid action on workflow task or user does not have privilege to perform this action.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Click on the Reject button on the Notification

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms