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Parallel Approval Process Using BPM Not Working As Expected (Doc ID 2204705.1)

Last updated on APRIL 09, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Opportunities

According to business case, there is a requirement to built a parallel approval process using BPM for some of the business entities.
An object WF has been created, which triggers the seeded BPM process ExtnBusinessProcessComposite. The inputs to the BPM process includes the following parameters:-

1. Approvers
2. heldEntityStatus
3. Email Address
4. Title1
5. Title2

The BPM process uses the seeded crmCommonSerialApproval process.
The process uses the SerialApprovalGroupApproval human task which was replaced it with ParallelApprovalGroupApproval human task and the approval process still continues to work in serial manner.
2 approvers have been passed: 'APPROVERUSER1,APPROVERUSER2'. The first user received a notification and upon his action the second user received the notification which is not the expected result.

The requirement is for the 2 users to receive the notification at once and the approval process to go to completion if any one of the user takes an action.
How to achieve this?


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