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SRDC - Unable to SSH into a Linux/UNIX-Like Cloud Instance (Doc ID 2204826.1)

Last updated on MAY 17, 2018

Applies to:

Java Cloud Service - Version N/A and later
Oracle Compute Cloud Service - Version N/A to N/A
Oracle Database Cloud Service - Version N/A and later
Information in this document applies to any platform.

Purpose

This document is tagged as a Service Request Data Collection (SRDC) document; this means that it has been specially designed to provide the reader with the necessary instructions to:

Collect diagnostic data, which will help Support narrow down the cause of SSH connectivity problems to your Cloud Instance when connecting from outside the Oracle Cloud.

Scope

 This SRDC applies to all the unmanaged IaaS and PaaS Cloud services for which the customers are being provided with full administrative access to their Cloud instances.

Details

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