My Oracle Support Banner

Troubleshooting "Server refused our key" (Doc ID 2204838.1)

Last updated on APRIL 11, 2022

Applies to:

Java Cloud Service - Version N/A and later
Oracle Compute Cloud Service - Version N/A to N/A
Oracle Database Cloud Service - Version N/A and later
Oracle Cloud Infrastructure - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.


When trying to connect to an Oracle Cloud Linux/UNIX-Like Instance through Open SSH, the SSH client returns: "Server refused our key"

Please note the following best practice: before you make any changes to the SSH config, start a second SSH session and ensure that it remains connected while you edit the settings. This second ssh session serves as a backup. If SSH access got lost without a backup session available, one can repair the SSH setting by following the procedure: Repairing Configuration or Restoring Access to the Linux PaaS or IaaS Underlying VM (Doc ID 2085512.1)




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.