SRDC - Unable to RDP into a Windows Cloud instance (from outside Oracle Cloud)
(Doc ID 2204840.1)
Last updated on MARCH 30, 2022
Applies to:Oracle Database as a Service - Version N/A and later
Java Cloud Service - Version N/A and later
Oracle Compute Cloud Service - Version N/A to N/A
Information in this document applies to any platform.
This document is tagged as a Service Request Data Collection (SRDC) document; this means that it has been specially designed to provide the reader with the necessary instructions to:
Collect diagnostic data, which will help Support narrow down the cause of Remote Desktop Protocol (RDP) connectivity problems to your Cloud Instance when connecting from outside the Oracle Cloud.
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