Custom text field displays the value of the parent record instead of the child record on M:M subtab

(Doc ID 2204876.1)

Last updated on NOVEMBER 27, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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On the Account to Account relationship subtab, the custom text field value is incorrect. It displays the value of the parent Account and instead of the related Account.

 

EXPECTED BEHAVIOR
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users should see the correct value of the custom text field of the associated account.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create M:M Account2Account relationship
2. Create a subtab on Accounts SUI Pages for this relationship
3. Create a custom text field and expose it on the Account2Account relationship subtab
4. Create account(s) and input a value in the newly created custom text field.
5. Go to Account2Account relationship subtab and add (or create) a new account.
6. Once added, the new row with the new child account will display the custom text field value of the parent account instead of his own value.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the correct data of the associated account.

Cause

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