Onboarding (Transitions): Link for OVI Passport Task/Service Causes System Error ("expected one element") (Doc ID 2205001.1)

Last updated on NOVEMBER 18, 2016

Applies to:

Oracle Taleo Platform Cloud Service - Passport Framework - Version 15A and later
Oracle Taleo Onboarding Cloud Service - Version 15A and later
Information in this document applies to any platform.

Symptoms

 

STEPS

  1. A new hire is submitted to the onboarding process
  2. The new hire completes the process to the OVI Passport service's I-9 onboarding task
  3. The new hire receives an email correspondence from Taleo system with a link to go to the service's provider.
  4. The new hire clicks the link to go to the service provider.

RESULT

System error message:

 

Cause

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