Onboarding (Transitions): Link for Passport Task/Service Causes System Error ("expected one element")

(Doc ID 2205001.1)

Last updated on DECEMBER 22, 2017

Applies to:

Oracle Taleo Platform Cloud Service - Passport Framework - Version 15A and later
Oracle Taleo Onboarding Cloud Service - Version 15A and later
Information in this document applies to any platform.




  1. A new hire is submitted to the onboarding process
  2. The new hire completes the process to the Passport service's I-9 onboarding task
  3. The new hire receives an email correspondence from Taleo system with a link to go to the service's provider.
  4. The new hire clicks the link to go to the service provider.


System error message:





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