Around Me - Customers Addresses Are Not Pointing Correctly

(Doc ID 2205067.1)

Last updated on NOVEMBER 22, 2016

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Mobile Sales App

ACTUAL BEHAVIOR
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Problems with "around me" in Sales Cloud App for Opportunities and Customer.

For Opportunities, the address of the customers are not pointing correctly.

For the customer, in the map there is a few customers pointed, but when users change the visibility to list, there is a lot more customer than that are pointed in the map.

EXPECTED BEHAVIOR
-----------------------
It should direct to the right information as shown


STEPS
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The issue can be reproduced at will with the following steps:

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the right information regarding the "around me" feature

Cause

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