When Marking An Activity Completed In Web, The Activity % Complete Is 0%

(Doc ID 2205423.1)

Last updated on DECEMBER 01, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.5.0 to 16.2.1.1 [Release 16.1 to 16.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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When marking an activity as completed in P6 web, the Activity % Complete goes to 0% and the Actual Labor Units goes to 0%.


EXPECTED BEHAVIOR
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Activity % Complete should be 100% when finished not 0%.


STEPS TO REPRODUCE:
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1. Add a new activity in the Web (Activity Type is 'Resource Dependent', Percent Complete Type is 'Units', Duration (0), Duration Type is 'Fixed Units') and save.
2. Add Planned hours and save (Planned Labor Units (LU) 15h, Remaining LU 15h, and At Completion LU 15h).
3. Start the activity and save.
4. Add 3 actual hours and save (Activity % complete changes to 20%).
5. Click on the Finished box and the Activity % Complete changes to 0% along with the Actual LU, Remaining LU and At Completion LU going to zero).


Note that the above works as expected Client with the same project calculation settings.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use P6 Web to mark activities complete.

Cause

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