Internal Plugins Not Launching From Within P6 Professional When Configured for Cloud Connect and SAML/SSO. Claim Digger Log Generates Error "com.primavera.common.exceptions.InvalidCredentialsException: Invalid user name and/or password"

(Doc ID 2205513.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version to [Release 15.2]
Primavera P6 Enterprise Project Portfolio Management - Version to [Release 15.2]
Information in this document applies to any platform.


When P6 Professional is configured for a) Cloud Connect, b) SAML/SSO Authentication using the Remote Mode API for Internal Plugin applications, an attempt to launch Claim Digger from within P6 Professional, results in a generic login window, preventing the application from launching.

In the Claim Digger log file ($P6Professional_WorkingDirectory\EPPM\Java\logs\Claim Digger.log), the following error occurs:


com.primavera.common.exceptions.InvalidCredentialsException: Invalid user name and/or password.
at sun.reflect.GeneratedMethodAccessor954.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at com.primavera.infr.q.AbstractQProxyObject.performAction(
at com.primavera.infr.q.AbstractQProxyObject.execute(
at com.primavera.integration.web.APIAppsServlet.service(
at javax.servlet.http.HttpServlet.service(
at weblogic.servlet.internal.StubSecurityHelper$
at weblogic.servlet.internal.StubSecurityHelper$
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(
at weblogic.servlet.internal.ServletStubImpl.execute(
at weblogic.servlet.internal.ServletStubImpl.execute(
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(
at weblogic.servlet.internal.WebAppServletContext$
at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(
at weblogic.servlet.internal.WebAppServletContext.securedExecute(
at weblogic.servlet.internal.WebAppServletContext.execute(
at weblogic.servlet.provider.ContainerSupportProviderImpl$

The issue can be reproduced at will with the following steps:
1. Configure P6 EPPM with Cloud Connect and Remote Mode API deployment.
2. Configure P6 EPPM for SSO.
3. Configure P6 Professional for Cloud Connect & SAML/SSO.
4. Configure P6 applications settings for Internal Plugins with Remote Mode API URL.
5. Login to P6 Professional using cloud connect with SSO/SAML.
6. Select Tools, Claim Digger.
7. Note the issue which occurs.


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