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About: Export Entire Dashboard Causes Missing or Inaccurate Results (Doc ID 2205536.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Oracle Taleo Platform Cloud Service - Reporting for OBI - Version 15B and later
Information in this document applies to any platform.

Symptoms

Problem Information:

When viewing a dashboard in Oracle Business Intelligence (OBI) that contains multiple analyses/reports on a single page and a dashboard prompt:

  • the results shown on-screen for each analysis is correct
  • selecting to Export to Excel > Export Current Page, the export results for each analysis is correct
  • selecting to Export to Excel > Export Entire Dashboard, the export results for each analysis is not correct
  • the scope of the dashboard prompt is correctly set to "Page" rather than the default of "Entire Dashboard"

Even though some of the analyses/reports on the dashboard have filters set to is prompted that correspond with the prompts in the dashboard prompt, other analyses/reports on the page do not.  They have those same columns as an actual filter.


Example:

A dashboard has two analyses/reports on the same dashboard page with a dashboard prompt at the top of the page:

  • Analysis #1:      

In the dashboard prompt, the value of "United Kingdom" is selected.

  • When Export Current Page is selected:
    • Analysis #1 returns results for United Kingdom
    • Analysis #2 returns results for United States
  • When Export Entire Dashboard is selected:
    • Analysis #1 returns results for United Kingdom
    • Analysis #2 returns results for United Kingdom

What is causing the results to change when using Export Entire Dashboard?

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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