Manual Merge requirement: Sales Reps should not be able to initiate a merge on not owned accounts
(Doc ID 2205835.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Fusion Sales Cloud Service - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
Customer had the following requirement: the Sales Reps should not be able to initiate a merge on accounts where they are not the owners. The Merge Accounts option should be greyed out if they are not the owner, even if they are in the team.
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