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Product Images On Color Model CMYK Are Not Displayed In Storefront, Resize Image Leads to 26200 (Doc ID 2205855.1)

Last updated on FEBRUARY 04, 2022

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.

Symptoms

Product image is not displayed in Storefront, but might be visible when hovering over it.

The base image URL loads correctly but attempting to resize the image leads to browser errors with displaying the image.

Loads: https://<host>-store.occa.ocs.oraclecloud.com/ccstore/v1/images/?source=/file/v1234567890/products/Image_1.jpg

Fails to load: https://<host>-store.occa.ocs.oraclecloud.com/ccstore/v1/images/?source=/file/v1234567890/products/Image_1.jpg&height=xxx&width=xxx

Upon loading a uniquely new height/width combination the following error may be seen:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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