P6 Professional Crashes With "Event Code EEQEI-1302-E" When Computer Is Left Idle (Doc ID 2205964.1)

Last updated on DECEMBER 08, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.1.3.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.3.0 and later
Primavera P6 Professional Project Management - Version 16.1.3.0 and later
Information in this document applies to any platform.

Symptoms

After an idle period, P6 Professional crashes with the following error:

ERROR

Runtime error 231 at 0000000000410BF2
Event Code EEQEI-1302-E

Changes

 Issue was discovered with P6 Professional when connected to the DB through p6procloudconnect. 

Cause

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