Fusion Application - Fusion Payroll - Same Payslip Shows For All Employees In Person Process Results
Last updated on NOVEMBER 21, 2016
Applies to:Oracle Fusion Global Payroll Cloud Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On : Release 11 version, Global Payroll
When attempting to view a payslip in the Payroll Process 'Person Process Results' list (list of results returned; select a person in the middle of the results list) it always shows the payslip for the first person even though you try open the payslip for another person in the search results.
Should be able to see the payslip of any of the employees returned in the search results in the Payroll Process 'Person Process Results'
The issue can be reproduced at will with the following steps:
1 - View Person Process Results: Generate Payslips
2 - a list with multiple employees will be returned (i.e 10 employees)
3 - if we select an employee from the middle of the list (any entry besides the first search result) and attempt to view payslip we are prompted with a password request
4 - providing the password for the employee (from the middle of the list) is returns the following message: "The password is incorrect. Please make sure that Caps Lock is not on by mistake, and try again"
5 - providing the password of the first employee (where we want to retrieve the payslip for an employee from the search results) opens the payslip corresponding to the first employee (which is wrong; should return an error message as the password is incorrect)
6. Restricting the search results of Person Process Results: Generate Payslips to one (any) employee and viewing the payslip using the corresponding password works perfectly
As a conclusion:
- having multiple results in View Person Process Results: Generate Payslips the application is retrieving only the payslip of the first employee from the list
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms