Sort Leads Summary page by Account (Doc ID 2206160.1)

Last updated on DECEMBER 07, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
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When sorting Leads by Account name, the Accounts are not sorted alphabetically.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Leads
2. Click on the icon to sort the Leads by Account

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot sort Leads by Account, making it more difficult to find the proper Leads

Cause

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