Error Message (Invalid value: xxxxxxx) When Searching a Product Group in Custom DCL Pointing to Product Groups (Doc ID 2206410.1)

Last updated on NOVEMBER 22, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Opportunities

When attempting to adda product to Sales Order Line custom object, the following error occurs.

ERROR
-----------------------
Invalid value: 17103- Follicle Asp. set 1.4 x 300


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Product Group
2. 3. Adda new line with specific product value
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot fully use products functionality, new products cannot be added to the Sales Order Line. The behavior can be encountered in production and in test and it is affecting all users, as adding new Sales Orders is part of the sales representatives activity.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms