FA: SCM: OM: ER: Close Sales Order when RA Interface Data has been Deleted ?
(Doc ID 2206443.1)
Last updated on DECEMBER 18, 2020
Applies to:Oracle Fusion Order Management Cloud Service - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
RA Invoicing data has been deleted from RA_INTERFACE_LINES_ALL table, which then prevents the order line from closing. How can the lines be closed ?
The issue can be reproduced by executing the following steps:
1. Process an Order through to Billing
2. Delete lines from the RA_INTERFACE_LINES_ALL table, process described in - How To Purge Records With Any Status In Autoinvoice Interface Tables (Doc ID 1639310.1)
3. It is now not possible to Close the Fulfillment Line
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