Restrict Execution Schedule On Workflow Notifications To Business Days (Doc ID 2206535.1)

Last updated on FEBRUARY 06, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, Leads, Sales Campaigns

When creating a Workflow notification, is possible to prevent the Notifications from being sent if the days are Saturdays and Sundays?

The customer is creating a Workflow to send notifications to the Case Owner and Case Owner's Manager if the Case Status remains as “New” for more than 48 hours from Creation. However, the customer does not want the Notifications to be sent if the 48 hours were on Saturday and Sunday.

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms