My Oracle Support Banner

Allocate Ownership To Leads And Unable To Search Anyone (Doc ID 2207147.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
---------------
When searching for an owner for a Lead, no results are returned.

EXPECTED BEHAVIOR
-----------------------
Results should be returned that show accurate information

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a new Lead
2. While creating, attempt to search for an owner

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.