My Oracle Support Banner

FA: SCM: GOP: Order Line - On Hand Attribute shows - No data was retrieved. (Doc ID 2207175.1)

Last updated on FEBRUARY 03, 2022

Applies to:

Oracle Fusion Order Management Cloud Service - Version and later
Information in this document applies to any platform.


 When adding a line to a Sales Order the - On Hand - attributes shows - No data was retrieved. Inventory levels have been checked and this shows that there is stock available to transact and reserve.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 Sourcing and ATP rules have not been set up correctly
 On Hand Availability has not been collected
 The Profile - MSP_ENABLE_GOP_WITH_NEW_ARCH (Enable Oracle Fusion Global Order Promising with New Application) is enabled. 
 GOP is not able to fetch the Global Sourcing Rule despite being setup.

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.