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FA: SCM: GOP: Order Line - On Hand Attribute shows - No data was retrieved. (Doc ID 2207175.1)

Last updated on MARCH 12, 2021

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

 When adding a line to a Sales Order the - On Hand - attributes shows - No data was retrieved. Inventory levels have been checked and this shows that there is stock available to transact and reserve.

Cause

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In this Document
Symptoms
Cause
Solution
 Sourcing and ATP rules have not been set up correctly
 On Hand Availability has not been collected
 The Profile - MSP_ENABLE_GOP_WITH_NEW_ARCH (Enable Oracle Fusion Global Order Promising with New Application) is enabled. 
 GOP is not able to fetch the Global Sourcing Rule despite being setup.
References


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