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Outlook - the user and password are reset after binary upgrade (Doc ID 2207368.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


We have activated STS Authentication on OSC for Outlook on both test and prod environments.
Every time the Outlook addin is upgraded with new binaries, the user has to reenter his credentials.
We would like to avoid this problem and directly use the Windows or ADFS authentication. Like this the user don't have to register his login/password.


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