Classic UI Opportunity View For Specific User (Doc ID 2207604.1)

Last updated on NOVEMBER 25, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Opportunities

ACTUAL BEHAVIOR
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When clicking on Opportunity icon user is lead to Desktop UI not Simplified UI

STEPS
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The issue can be reproduced at will with the following steps:
1. Sign in to Fusion
2. Click on opportunity icon

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, user cannot use opportunity sui page, he needs to use desktop ui page and this is leading to some delays in his day to day work. The behavior is experienced by one single user.

Cause

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