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Fusion Global Payroll: No Permission to View Manage Element Entries Error: "You do not have permission to access this information" (Doc ID 2208439.1)

Last updated on OCTOBER 05, 2020

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.20.07.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.
This note was created for Release 11.1.11.1.0. The note has been reviewed and is current for release 11.13.20.07.0.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to view Manage Element Entries for an Employee, the following error occurs:

ERROR
-----------------------
"You do not have permission to access this information"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Person Management
2. Manage Employment
3. Manage Element Entries
4. Error is produced

Due to this issue, Payroll Admin/ Payroll Manager is unable to view or Edit employee Element Entries.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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