Unable To SSH To A VM Which Shows Started In My Services Dashboard (Doc ID 2208626.1)

Last updated on AUGUST 09, 2017

Applies to:

Java Cloud Service - Version 14.1 to 14.1
Information in this document applies to any platform.

Symptoms

Unable to SSH even though VM shows started

Checking the internal state of VM by Ops also shows 'running'

Port 22 is not open, if you try to check http://www.yougetsignal.com/tools/open-ports/ and provide public IP and 22, it will show that 

 

"Port 22 is not open"

 

Cause

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