The Agent Console Stops Launching Midway Through the Process

(Doc ID 2208784.1)

Last updated on NOVEMBER 29, 2016

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.


When the user clicks on the agent console application either via the url or a desktop icon, Java comes up, then the application loads a bit, then an icon pops up like normal on the icon bar, however agent console password input box does not appear.  There are no error messages.


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