Last updated on NOVEMBER 29, 2016
Applies to:Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.
When the user clicks on the agent console application either via the url or a desktop icon, Java comes up, then the application loads a bit, then an icon pops up like normal on the icon bar, however agent console password input box does not appear. There are no error messages.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms