The Agent Console Stops Launching Midway Through the Process
(Doc ID 2208784.1)
Last updated on NOVEMBER 29, 2016
Applies to:Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.
When the user clicks on the agent console application either via the url or a desktop icon, Java comes up, then the application loads a bit, then an icon pops up like normal on the icon bar, however agent console password input box does not appear. There are no error messages.
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