When User Clicks The 14+ Number Sub Tab, A Blank Screen Is Shown And User Has To Scroll Up To View T (Doc ID 2209035.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Partner Management

ACTUAL BEHAVIOR
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We have created a custom child tab -"Agreements" under Partner. When the user clicks on this subtab, a blank screen is shown and user has to scroll up to view the Agreement records.

EXPECTED BEHAVIOR
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Expected result is that the records should be visible when user clicks on the subtabs- as user will not know that records exists in the sub tab unless he scrolls up.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login as internal user
2. Navigate to Partner Managemenr--> Partner
3. Search for any partner and drill down to the partner profile
4. click Agreements sub tab
5. the landing page is blank - it gives the user a feeling that no agreements are attached to the partner
6. user needs to scroll up to view the records

Cause

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