Enhancement Request - Disable Form Buttons While Conversations Screen Is Open

(Doc ID 2209217.1)

Last updated on AUGUST 23, 2017

Applies to:

Oracle Process Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

Disable Form Buttons While Conversations Screen is Open. Some of our PCS users will type details into the Conversations screen while working on a Form in their Task List, and instead of clicking on the "Post" in the Conversations screen, they click on one of the Form buttons since they are still visible at the top of the screen above the Conversations screen. This will cause the form to "Submit" (or whatever action they select), without saving the content that was inserted into the Conversation screen (since the user never hit "Post"). Is there any way to disable the Form buttons while the Conversations screen is open on the Form?
 

Solution

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