FUSION HCM: Manually Added Address and Postal Do Not Appear In List of Values (Doc ID 2209295.1)

Last updated on DECEMBER 10, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Human Resources

ACTUAL BEHAVIOR
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Manually added Canadian city (Foothills) and postal code(T1S 3HS), but they are not found in Search


STEPS
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The issue can be reproduced at will with the following steps:

Manual configuration for the values that did not exist in the system (City: Foothills, Postal Code: T1S 3H6) for the province AB (Alberta) :
Manage Geography Hierarchy: Canada
 Search: Starts with Foot
  Foothills - City - FOOTHILLS - User Entered
  T1S 3H6 - Postal Code - T1S 3H6 - User Entered

All other values are Vertex provided:


When going to add a Canadian address for a person with the Postal code T1S 3H6 :
No rows displayed


Cause

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