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Oracle Fusion Benefits: Retiree Benefits Program Does Not Allow Family Without Spouse Dependent. (Doc ID 2209470.1)

Last updated on JANUARY 14, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

For one of the Retirees in the system the Family coverage is not being displayed when attempting to make elections.

EXPECTED BEHAVIOR
-----------------------
Retirees should be able to make the Family election.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create Retiree event
2. Go to the enrollments and select the Medical option
3. See that the family options is not available

BUSINESS IMPACT
-----------------------
Retirees are unable to elect family coverage.

Cause

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In this Document
Symptoms
Cause
Solution


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