Unable to Login via Oracle Documents Cloud Mobile Client after Identity Domain Change
Last updated on AUGUST 09, 2017
Applies to:
Oracle Documents Cloud Service - Version N/A to N/AInformation in this document applies to any platform.
Symptoms
When setting up the connection in the Mobile Documents Client and entering the Service URL, the wrong (old) Identity Domain will be auto-populated and authentication fails. Even after correcting the Identity Domain, and logging in, a generic error is then displayed saying 'An error has occured".
Changes
Identity Domain change was initiated by the customer.
Cause
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