My Oracle Support Banner

Need To Capture Replies To Dunning Emails Functionality (Doc ID 2209833.1)

Last updated on DECEMBER 01, 2016

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

Need the following functionality:

When a customer replies to a dunning email, need to capture the reply and maintain a conversation history in Oracle. How this can be done ?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.