All Contracts Going To Exempt Status After Being Reviewed And Identify Customer Program Running. (Doc ID 2209838.1)

Last updated on AUGUST 04, 2017

Applies to:

Oracle Fusion Revenue Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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All contracts going to exempt status after being reviewed and Identify Customer program running.

All contracts going to exempt status after being reviewed and Identify Customer program running. This was not happening previously, but from past 5 days system is treating all the contracts as exempt status after marking it for review and running the Identify customer program.

 

EXPECTED BEHAVIOR
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Contracts should not go to exempt status

Cause

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