Engagement Engine: RightNow Syndicated Proactive Chat (SPAC) Not Showing On The Page (Doc ID 2210137.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.

Goal

On : N/A version, Rules Engine

SPAC Not Showing On The Page

Explain Why the rule is returning TRUE based on the Inspector Tool but the SPAC widget is not displaying on the page.

The rule has:

  Evaluation Cycle of "Once On Page Load"

Conditions:

  Current Page URL and
  Inactivity Timeout > 60 seconds
 

Solution

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