My Oracle Support Banner

Mentions Contain Old Blog Post Entries Despite Date Range Filter (Doc ID 2210161.1)

Last updated on DECEMBER 09, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Mentions contain old blog post entries despite time period filtered.

Steps to reproduce:

Listen & Analyze – Topics
• Click cog against specific > select Analyze
• Filters > select period to current date range
• Scroll down to Content Types > click on % showing for News > blog posts from 2012, 2013, 2014 are appearing

Expected behavior is for only mentions within the date range to appear.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.