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Self-service Instructions for Managing SSL Certificates (Doc ID 2210265.1)

Last updated on OCTOBER 28, 2021

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X to 6X [Release 6x]
Information in this document applies to any platform.


 What to do when using the self-service option via the UI for managing SSL certificate installation and receiving the following error: "Error in uploading SSL Key".


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In this Document
 Verify the CSR you generated and the primary SSL certificate match
 Solution #1 - Windows Computer Only 
 Solution #2 - Any computer with an Internet Connection (Preferred method for Apple Computers)
 Common Errors

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