Oracle Live Help On Demand: How Do I Allow Agents To Forward E-mails to Other Departments?
Last updated on MARCH 02, 2017
Applies to:Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.
When users will open an e-mail and click the 'Forward' button, why are no e-mail addresses populated for forwarding in the 'Forward Selected Queue Messages' popup?
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