Oracle Live Help On Demand: How Do I Allow Agents To Forward E-mails to Other Departments?
(Doc ID 2210338.1)
Last updated on MARCH 02, 2017
Applies to:Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.
When users will open an e-mail and click the 'Forward' button, why are no e-mail addresses populated for forwarding in the 'Forward Selected Queue Messages' popup?
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
|This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.|