Email Body is Empty and Notification Details are Missing For One Transaction

(Doc ID 2210370.1)

Last updated on NOVEMBER 27, 2017

Applies to:

Oracle Fusion Application Toolkit Cloud Service - Version 11.1.7.0.0 and later
Information in this document applies to any platform.

Symptoms

The notification email body is empty and notification details are missing for one taskflow.  All other taskflow emails have details.

The issue can be reproduced at will with the following steps:

1. Create an approval transaction for one taskflow.

2. Open the approval email and notice the details are missing.

 

Cause

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