Users Are Not Able To See The Data In Mobilytics. (Doc ID 2210796.1)

Last updated on DECEMBER 05, 2016

Applies to:

Oracle Fusion Mobilytics Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Functionality

ACTUAL BEHAVIOR
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Two Sales VP users are not able to see the data in Mobilytics. These users are from 'LE' organization. Users from 'CS' organization are able to see the data

EXPECTED BEHAVIOR
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Users should be able to see data in Mobilytics

STEPS
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The issue can be reproduced at will with the following steps:
1. User login to Mobilytics, he does not see data in Mobilytics reports

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see data in Mobilytics reports

Cause

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