Trying To Update And Create Tax Rates Using configuration Content, Nothing Is Updated Nor Record Created (Doc ID 2211180.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle Fusion Tax Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.1.11.1.0 version, trying to update and create Tax Rates using configuration content and nothing is updated nor record created


EXPECTED BEHAVIOR
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Expected to have tax rate updated and created

WHAT IS WORKING
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If process is executed twice, the tax rate is updated


STEPS
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The issue can be reproduced at will with the following steps:

1. Fill Tax Rates template with un record to update (end_date record) and another with a new record
2. Generate the csv file
3. On Navigator
4. Go to Setup and Maintenance
5. Query by Task: Manage Tax Rates
6. Click on Rapid Setup spreadsheets
7. Choose Upload Tax rates from a Spreadsheet
8. Review the process and observed nothing is updated
  ---> If the process is executed again, the new record is inserted but the other record is not updated


Cause

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