Cannot Access DBaaS Service Via Putty (Doc ID 2211256.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle Compute Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms

When attempting to connect to DBaaS instance,
the following error occurs.

ERROR
-----------------------
Network Error: Connection Timed Out


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access their online DB Service.

Cause

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