“Save” and “Finish” Buttons are not Responding in Answers UI for IE and Firefox in CRM On Demand R33 Release.

(Doc ID 2211296.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

 “Save” and “Finish” buttons are not responding in the CRM On Demand Answers UI for IE and Firefox. This does not happen when using a Chrome browser.

Changes

 This is seen in the answers UI for Oracle CRM On Demand after customer instance has been upgraded to Release 33.

Cause

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