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Creating an Account gives error HZ-120485 if there is more than one City Address (Doc ID 2211332.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

When creating an Account , if there are more than one city and different country the address verification gives this address error.


ERROR
-----------------------
HZ-120485


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create Account
2. Enter zip code 60502
3. select one a city
4. If city has more than one of the same city with different county error.

Cause

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In this Document
Symptoms
Cause
Solution


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