Publish Tool Freezing when User Attempts to Save Post (Doc ID 2211715.1)

Last updated on DECEMBER 09, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Publish

ACTUAL BEHAVIOR
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Users unable to publish posts due to tool freezing when attempting to save post.

EXPECTED BEHAVIOR
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Publish feature should not stall while saving post.

STEPS
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The issue can be reproduced at will with the following steps:
User visits Publish > creates content > add links and use images from link > saves as draft > instructed to select Workflow > tool stalls when saving requiring them to create from scratch.

Cause

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