Oracle Documents Cloud Service: Unable To Synchronize Cloud Content - Virus Scan Prevents Synchronization
Last updated on DECEMBER 08, 2016
Applies to:Oracle Documents Cloud Service - Version 184.108.40.206.0 to 220.127.116.11.0
Information in this document applies to any platform.
Desktop synchronization fails with the following error:
"Unable to download to the server . . . Failed to send a request to the server because no response was received within the time allowed. The server takes a long time to process the request or connection to the server is slow. This may be a temporary problem, a new attempt may resolve it"
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