My Oracle Support Banner

Not Able To Show Additional Fields Information in Opportunity Contact Search Results (Doc ID 2212183.1)

Last updated on APRIL 03, 2019

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Mobile Sales App

We are not able to show additional fields information in Contact Search result

User wants to add contacts to Opportunity but unable to identify the correct contacts due to same name.
When user search for contacts under opportunity, he is getting duplicate contact names , so User is not able to find which contact he need to add for an opportunity. For that customer needs to add few more fields to identify which contact user need to add. Customer wants to know how to show additional fields in the search/add form

Customer should be able to customize the fields displayed for the contacts in order to identify between similar contacts

The issue can be reproduced at will with the following steps:
1) Login to mobile Application
2) Click on Opportunity Object
3) Open one opportunity
4) Navigate to Contacts Tab
5) Click on add contact
6) Search for Contact
7) We will get the contacts, there we need to show some extra fields information.

The issue has the following business impact:
Due to this issue, users cannot identify correct contacts to add to opportunity


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.