FindTerritory WS Method Returns Error JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null (Doc ID 2212280.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Territory Management, Quotas



FindTerritory WS method returns error
endpoint:
https://cbjk-test.crm.em2.oraclecloud.com:443/salesTerrMgmtTerritories/TerritoryPublicService
environment:
test

ERROR
-----------------------
JBO-29000: Unexpected exception caught: java.lang.NullPointerException, msg=null




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Use FindTerritory WS method
2. Response ends in error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use correctly FindTerritory WS method .

Cause

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