Customer Import for DUN SITE_USE_CODE Error: Log a service request and reference error code HZ_API_INVALID_LOOKUP

(Doc ID 2212451.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Customer Data

When attempting to load Dunning Sites to Customer Account using the Spreadsheet,
the following error occurs.

Unable to retrieve error message. Log a service request and reference error code HZ_API_INVALID_LOOKUP.

The issue can be reproduced at will with the following steps:
1. Populate UploadCustomerTemplate
2. Import template

The issue has the following business impact:
Due to this issue, users cannot load Site Use Code of "DUN".


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