Customer Import for DUN SITE_USE_CODE Error: Log a service request and reference error code HZ_API_INVALID_LOOKUP (Doc ID 2212451.1)

Last updated on DECEMBER 08, 2016

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Customer Data

When attempting to load Dunning Sites to Customer Account using the Spreadsheet,
the following error occurs.

ERROR
-----------------------
Unable to retrieve error message. Log a service request and reference error code HZ_API_INVALID_LOOKUP.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Populate UploadCustomerTemplate
2. Import template


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot load Site Use Code of "DUN".

Cause

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