Error When Using Web Services to Run an Export Attachment Action [COMMERCE-ERR:Could not perform Action: ACTIONNAME java.lang.NullPointerException] (Doc ID 2212666.1)

Last updated on MAY 25, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R2 to 2016 R1 Update 1 [Release 2015 to 2016]
Information in this document applies to any platform.

Symptoms

When using Web Services to trigger an Export Attachment action with the Export Attachment Integration, the action fails with an error:

COMMERCE-ERR:Could not perform Action: ACTIONNAME java.lang.NullPointerException

This only occurs when attempting to send a Doc Designer document.

If using the same Web Service to send a Doc Engine document, it works without error. The action also works when triggering it manually.

Cause

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