"Fields On Records" Is Not Available For Deal Object Email Templates (Doc ID 2213043.1)

Last updated on DECEMBER 12, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Partner Management

ACTUAL BEHAVIOR
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"Fields on Records" is not available for Deal Object Email Templates



STEPS
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The issue can be reproduced at will with the following steps:
1. Application Composer > Sales > Deal Registrations > Common Setup - Object Workflows > select object Deal Registration and create new or open existing workflow >
go to Email Notification area > create or open existing > here go to To Address field > expand >
cannot see Fields on Record area

2. But the same appears for
 Application Composer > Sales > MDF Request > Common Setup - Object Workflows > select object MDF Request and create new or open existing workflow >
go to Email Notification area > create or open existing > here go to To Address field > expand >
Fields on Record area is available

Cause

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